Ask what the visit includes
A sweep should include more than a brush. Ask whether it includes a look at the crown, cap and damper, photos and a short report.
A company that explains clearly what you get is usually a company that does it well.
Ask about the hidden work
For repairs and liners, ask how the cause of the problem will be found, what materials will be used and how the work will protect the roof and the home.
Clear, confident answers show experience.
Check credentials and coverage
Ask what business registration and coverage the company carries and ask to see proof. Requirements vary, so check what applies in your area.
A professional will share this gladly.
Look for a written scope
A good proposal lists the work, the materials, the cleanup and the timing. It also says what is not included.
Vague proposals lead to disagreements.
Beware of pressure
Be careful with anyone who finds an urgent, expensive problem on the first visit and pushes you to decide on the spot. Ask for photos and a second look.
A trustworthy company shows you the problem.
Ask for references
Recent customers can tell you about punctuality, tidiness and follow-up. Ask for a few and call them.
Also read reviews with an eye for detail.
Choose the company that shows you what it found, writes down what it will do and does not rush you.
